Last updated: January 31, 2026
Overview
We built Ingest to be fast, secure, and respectful of your data. This policy explains what we collect, why we collect it, and how you can control it.
Information we collect
- Account information you provide (name, email, workspace details).
- File metadata such as filenames, sizes, and upload timestamps.
- Usage data like device type, browser, and feature interactions.
- Support requests and communications you send to us.
How we use information
- Provide and improve the Ingest service.
- Secure your account and prevent abuse.
- Respond to support inquiries.
- Comply with legal obligations.
Your files
Your files are stored and transmitted using encryption in transit and at rest. Access is limited to you and people you explicitly share with.
Sharing
We do not sell your personal information. We only share data with service providers who help us run Ingest or when required by law.
Data retention
We keep account and usage data for as long as your account is active or as needed to provide the service. You can request deletion of your account at any time.
Your choices
You can update your account details, export your data, or request deletion by contacting support.
Contact
Questions or requests? Email us at mohit@4032.ai.